Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with ZenithZone. This Shipping Policy explains our order processing, shipping, delivery, and related procedures.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding U.S. federal holidays.

During periods of high demand, promotions, holidays, or unexpected circumstances, processing may take longer.

Shipping & Delivery

Estimated delivery times depend on the destination, shipping method, carrier, and product availability.

Estimated delivery times shown during checkout are estimates and are not guaranteed unless expressly stated otherwise.

Once your order has shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.

Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on your destination, order value, package size, weight, and selected shipping method.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting your order.

If you notice an error after placing an order, contact us as soon as possible at hello@zenithzone.online. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Delivery Delays

Delivery estimates may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, transportation disruptions, holidays, or other unexpected events.

If we are unable to ship an order within the timeframe we represented to you, we will handle the delay and any applicable cancellation or refund rights in accordance with applicable law.

Lost, Missing, or Damaged Packages

If your tracking information shows an unusual delay, or your package arrives damaged, please contact us at hello@zenithzone.online with your order number and relevant details.

We may request photographs or other information when investigating damaged shipments.

International Orders

Where international shipping is available, customers may be responsible for applicable import duties, taxes, customs charges, or other fees imposed by the destination country unless otherwise stated during checkout.

Customs processing may also affect delivery times.

Contact Us

For shipping questions, please contact:

Zenith Zone LLC
4 PLASTIC CT
MIDDLE RIVER, MD 21220
United States

Email: hello@zenithzone.online
Phone: +1 (928) 543-7786